Privacy Policy
This Privacy Policy explains how Silver Lens Studio collects, uses, discloses, and retains personal information in connection with its website and photography services.
This introduction outlines how the policy is organized and where to find key information.
Subject to legal limits, you may request access to your personal information, correction of inaccurate information, or deletion of information that is no longer required. You may also object to certain processing or withdraw consent where consent is the basis for processing. Some requests may be limited where we must keep information for legal, accounting, or operational reasons.
To make a privacy request, use the contact details in this policy and describe the information or action you are requesting. We will review the request and respond within a reasonable period, subject to any legal exceptions or verification requirements.
We keep personal data only as long as needed for the purposes described in this policy, including project administration, accounting, dispute handling, legal compliance, and recordkeeping. When data is no longer required, we delete it, anonymize it, or otherwise limit its use in accordance with our retention practices.
The updated version will apply from its stated effective date. If a change is material, we will take reasonable steps to make it visible on the website or through another appropriate notice before or when it takes effect.
Information We Collect
We may collect contact details, project details, product information, reference materials, shot lists, booking and payment records, proofing feedback, delivery preferences, and technical data such as device and usage information. Where needed for studio work, we also process information about the products submitted for photography and the instructions provided for the session.
How We Collect Information
We receive personal data from website forms, email, planning calls, booking communications, product intake arrangements, proof gallery review, and file delivery interactions. We may also collect limited technical information automatically when the website is used, and we may receive information from payment or service providers involved in completing a transaction.
Types of Cookies
We may use essential cookies to support site operation, security, and form functionality. We may also use preference cookies to remember basic settings and analytics cookies to understand how the site is used. Cookies may be session-based or persistent depending on their purpose.
Cookie Controls
You can manage cookies through your browser controls and, where available, site-level preference tools. Blocking some cookies may affect form submission, session stability, or other basic site functions, but it will not prevent you from viewing the site.
How We Use Information
We use personal information to respond to inquiries, review product counts and style needs, prepare quotes and delivery plans, manage bookings, coordinate product intake, produce and edit images, deliver proof galleries and final files, process payments, maintain records, support customer service, improve website performance, and meet legal or accounting obligations.
Service Providers and Partners
We may share personal information with payment processors, website hosting providers, email and communication tools, file delivery services, and other vendors that support our operations. These parties may process data only for the services they provide to us and are expected to handle it under appropriate confidentiality and security obligations.
Legal Disclosures
We may disclose personal information when required to comply with law, court orders, lawful requests from public authorities, or to protect our rights, clients, or operations. We may also share information where disclosure is necessary to investigate fraud, security incidents, or misuse of our services.